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HELP

Welcome to the EveryRep Help Section! We are dedicated to making your online shopping experience effortless and enjoyable. In this section, we aim to answer your most common questions and provide clear explanations to help you navigate our website with confidence. Feel free to explore the resources here to ensure a seamless and secure shopping experience. Happy browsing!

Registered Customers enjoy exclusive offers and discounts, in addition to staying informed about our latest news and updates.

To become a Registered Customer, simply register here and enjoy a special 10% discount on your first purchase.

For Guests:

As a guest, you can freely access EveryRep and track your orders without the need to register.

Payment Methods:

We accept various payment methods including credit cards (VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS), Paypal, Google Pay, and Apple Pay.

Delivery:

We offer convenient delivery to the address of your choice, with a typical delivery time of 2-5 working days. Enjoy free shipping on orders over $50; for orders below this amount, a standard shipping fee based on the number of items will apply.

Countries We Ship To:

We are currently shipping orders to the USA and Canada. We will be expanding our shipping to Europe in the near future.

You have a 15-day window starting from the day you receive your garment to initiate an exchange or return. There are two methods to request a refund:

Via our website: If you are a registered user, follow these steps: 

  • Log in to your customer account and navigate to the specific order to select the items you want to return.
  • Select the “Refund” or “Exchange” button and follow the prompts. You will receive an email containing a link from the designated shipping provider for package collection. 
  • For Canadian residents, print the customs information received via email and attach it outside the package along with the return label.
  • Ensure the package is properly prepared and hand it over to the courier.

Via email: If you are not registered, you can email us at [email protected].

Please be aware that only returns processed through the approved methods specified by EveryRep will be accepted. Items showing obvious signs of wear cannot be returned or exchanged.

Refunds will be issued through the same payment method used for the purchase within 14 days.

Should you have any inquiries, feel free to review our General Conditions of Purchase or contact our Customer Service. We are more than happy to assist you.

At EveryRep, we conduct promotional campaigns by sending out exclusive discount codes for our website.

As a welcome gesture, new registrants on our website who become Registered Customers receive a special discount code:

  • 10% off on the next purchase: After registration, you will receive a unique discount code via email within a few days. You have 15 days to apply this code during the checkout process for a discount. Please note that this code cannot be combined with other discounts or promotions.

If you have any questions, feel free to review our General Conditions of Purchase or contact Customer Service. We are here to assist you.

Our dedicated Customer Service Department is here to assist you with any questions or inquiries regarding the purchase process, shipping information, returns, and order tracking. Please don’t hesitate to reach out, we’re here to help!

EMAIL
[email protected]

If you would like to receive order updates and tracking information through text messaging, you may add your phone number in your My Account – Contact/Address Info section or when you place an order. If you wish to stop receiving text messages, simply clear your number from the same form. We will never sell your phone number or bombard you with marketing ads.

 

Want to receive order updates and tracking via text message?

Don't worry, we will never share your number or bombard you with marketing ads!

RAYON

This is a semi-synthetic fibre derived from wood pulp. While it’s made from naturally occurring cellulose, the process of transforming this cellulose into usable rayon fibres involves chemical alterations, making it a man-made fiber. The transformation of plant cellulose into rayon raises several environmental concerns. The chemicals used in this process, such as carbon disulfide, are hazardous and can have detrimental impacts on the environment and human health.

COTTON

Cotton production uses 6% of the world’s pesticides and 16% of all insecticides, more than any other crop. These are harmful to the soil, release greenhouse gases, and pollute drinking water. Cotton production wastes HUGE amounts of water, requiring over 700 gallons to make a single cotton t-shirt.

NYLON

Another popular fabric used in the fashion industry, nylon is a synthetic, man-made fibre sourced from petrochemicals and crude oil extracts. It is non-breathable and absorbs little to no moisture. Nylon is not biodegradable, it persists in the environment indefinitely and releases harmful microplastics into our waterways and food supply.

COMING SOON!

AVAILABLE FALL 2024

POLYAMIDE

This fibre is made of plastic, through an energy-wasting chemical process of petroleum or coal. Polyamide fabric production has huge negative impacts on the environment and human health. Polyamide fabric releases plastic microfibers into the environment that pollute entire food chains, kill land and marine wildlife, and endanger human health. These plastic microfibers are consumed by fish and birds and end up in our food, lungs, and stomachs. Polyamide fabric takes hundreds of years to decompose. As polyamide breaks down, it releases toxic chemicals and greenhouse gases into the environment.

POLYESTER

The most popular fabric in the athletic industry due to its low cost, this petroleum-based fibre is made of plastic. Its production utilizes formaldehyde, PFOA, and PFCs, chemicals which pollute the environment and are highly toxic to wildlife and people. The clothing produced from this fibre sheds harmful microplastics when washed and worn. It is non-breathable, is a breeding ground for unpleasant odors, and its use in undergarments has been linked with infertility.

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CARE GUIDE

WASHING
Machine wash inside out using cold water preferably on gentle cycle.  Avoid harsh detergents and bleaches, as they can damage the fabric’s integrity.

SOFTENERS
It is best to avoid fabric softeners, their use is not required as our clothing is already extremely soft. Fabric softeners function by creating a thin chemical film on your garments, which can hinder their positive attributes, such as breathability and moisture absorbency.

DRYING
Tumble dry on a low heat setting or hang-dry for the best long term performance. Remove from  the dryer promptly.

IRONING
Use a low heat setting. The steam setting will remove wrinkling the most effectively. 

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Fabric TypeMoisture AbsorptionMoisture EvaporationOdor Blocking
CottonHighSlowNo
PolyesterLowFastNo
WoolHighSlowYes
EveryRepHigh ✔Fast ✔Yes ✔